Examples of Observational Research

Looking down on the laboratory floor from the observational gallery.

• Evaluation of early prototypes to obtain user feedback on product designs and potential improvements
• Pre-market testing to uncover any unforeseen issues in the installation of a new product
• User feedback as a basis for writing or improving installation instructions
• Validation when commercial ethnographies are needed but are neither practical nor possible
• Administration of time and motion studies to validate product or process improvements or time savings for new tools or materials