What They're Saying:
"Prior to NHQ, our first-time inspection pass rate was between 60-63%,
consistently. After NHQ, our first-time pass rate with code inspectors is 97%,
consistently. Even with the slight downturn in the market, our numbers are
solid. Profitability has increased almost 10% in the last year and we've never
achieved that kind of increase in all the years we've been in business. The
evidence is hard to deny."
Josh Bollinger, President,
Bollinger Construction
"Our QA system has helped us grow as a company… and set all-time records in
production. Before we implemented a QA system, we were framing 30-35 houses a
month. Now we are framing over 90 houses a month. This would not have been
possible without the NHQ Certified Trade Contractor program."
David Hughes,
Director of Operations,
Tilotta Enterprises, Inc.
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for NHQ Certified Builders, Contractors & Suppliers

Click to enlarge map of NHQ Certified Trade
Contractors in the United States.
NHQ Certified Trade Contractor Program
Building it right the first time – that’s what it all boils down to for
National Housing Quality (NHQ) Certified Trade Contractors. That’s how they are
able to improve their productivity and profitability by significantly reducing
callbacks. NHQ Certification represents a trade contractor’s ongoing commitment
to continual process improvement and customer satisfaction. In order to become
NHQ Certified, a contractor must:
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Have documented management processes
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Implement a customer-focused quality management system that meets NHQ
requirements
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Participate in a rigorous audit by NAHB Research Center quality experts
NHQ Certified Contractors meet requirements for one or more of the following:
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Trade Contractor
- doing construction at the job site.
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Supplier
- supplying products & materials.
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Services Provider
- providing support services. Includes
architects, engineers, surveyors, 3rd party inspectors, cleaning
services, etc.
Benefits of Becoming an NHQ Certified Trade Contractor:
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Reduced defects
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Reduced callbacks
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Increased customer satisfaction
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Improved profitability
The Process:
The NHQ Certification process can take as little as 90 days, depending upon
where your company is in the process of developing and implementing your own
quality management system. Find out where you are in the process by reviewing
our NHQ Trade Contractor Certification Roadmap , or contact
us today to start on the road to quality certification.
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